2,100+ CX placements
Customer service staffing agency in New Jersey
Support agents and customer success managers who stay calm with an angry customer, learn your product fast and spot churn risk before it becomes a cancellation.
Hire customer service staffOverview
What does a customer service staffing agency do?
A customer service staffing agency recruits support agents, call center staff, customer success managers and CX leaders for contract, contract-to-hire or permanent roles. Mintex screens for communication, product-learning speed and composure under pressure, then matches candidates to your support channels, SLAs and escalation process.
Open Roles
Open customer service roles hiring right now
View All JobsType
Full-time
Posted
Sep 24, 2026
$60k / yr · Job Order #JPC - 1579 · 1 opening
Type
Full-time
Posted
Jun 23, 2026
$125k / yr · Job Order #JPC - 1506 · 1 opening
Type
Full-time
Posted
Jun 2, 2026
$120k / yr · Job Order #JPC - 1474 · 2 openings
In Depth
Hiring Customer Service Staffing, explained in depth
Hire customer service staffTypical Roles We Place
Support agents, call center staff and entry-level customer service representatives. Relationship roles: customer relationship associates and customer success managers. Leadership: CX team leads and managers.
How We Vet Candidates
What predicts good support. Call volume on a resume tells you someone has answered phones. It doesn't tell you how they'll handle your hardest customer. Communication: clear, warm and concise, by phone and in writing. Learning speed: how fast they pick up a new product. Composure: how they handle pressure and difficult customers. Your setup: experience with your channels, SLAs and escalation paths.
The Market Right Now
Support is now a retention job. Keeping a customer costs less than winning a new one. So companies are hiring support and success staff who prevent churn, not just close tickets: people who notice the frustrated customer before they cancel.
Why Mintex
Why Mintex for Customer Service Staffing — built around your team
We staff around your support channels, SLAs, and escalation process so new hires ramp faster.
Start Hiringproven result
2,100+
CX placements
proven result
7 days
average time to fill
proven result
92%
90-day retention
Testimonials
Market & FAQ
Customer Service Staffing job market trends and your questions answered
Customer service is now a retention function, not a cost center
As acquisition costs rise, companies are investing in support and success teams that can prevent churn, not just close tickets. That's shifted hiring criteria toward proactive communicators who can spot risk signals early.
Mintex · Customer Service StaffingFrequently Asked Questions
Support agents, call center staff, customer service reps, customer success managers and CX leaders.
Communication, product-learning speed and composure under pressure.
Yes. We match candidates to your support channels, SLAs and escalation process so they ramp faster.
Our average time to fill customer service roles is 7 days.
Yes. Contract staffing is built for that.
Support queue growing faster than your team?
Tell us your channels, volume and start date.